1. General Information
BuyAckee.co.uk is a trading name of 876BOX Limited (No. 16469030). Registered office: 86-90 Paul Street, London EC2A 4NE. Contact: [email protected]
2. Products & Ordering
We sell Grade A1 Jamaican ackee in fixed crate sizes (4, 6, 8 or 10 tins). One-off purchases only.
3. Pricing & Payment
All prices in GBP including VAT. Shipping calculated at checkout based on destination and quantity. Payments via Stripe.
4. Shipping & Delivery
All products dispatched from Jamaica. UK estimated 3-10 working days, EU 10-21 working days. Tracked shipping included. From 1 July 2026, EU orders may be subject to import VAT and customs duty payable to the courier on delivery.
4a. Refused Customs Charges
If a parcel is refused due to unpaid customs charges or import VAT and is returned to us, we are not obliged to issue a refund. The customer remains liable for the original shipping cost, and may be charged an additional fee to cover return shipping. This does not affect your rights regarding items that are lost, damaged, or undelivered due to our error.
5. Returns & Refunds
As perishable food items, the 14-day cooling-off right does not apply once dispatched. Report damaged or incorrect items within 48 hours with photos for a replacement, credit or refund.
Last updated: July 2026. BuyAckee.co.uk is a trading name of 876BOX Limited.